About PCFC

The Ports, Customs and Free Zone Corporation (PCFC) is one of the government organizations under the Dubai government, which was officially established in 2001, and includes a number of entities and authorities operating under its umbrella.

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Our Strategy

We are committed to facilitate economic transformation of Dubai by providing innovative processes, regulations, and solutions ensuring sustainable business activities in compliance with, ISO standards, international standards such as, but not limited to, ISPS Code, local laws and relevant legislations.

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Customer Happiness Charter

We have developed PCFC Customer Happiness Charter in line with our key strategic perspective of Customer Happiness and Loyalty by employing innovative and sustainable practices and implement the service quality standards to provide an outstanding experience to our valuable customers within the service delivery time standards during the official working hours.

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Chairman’s Message

"PCFC is one of the key government bodies that contributes and drives Dubai's economic, social, geographical and political vision.

It is a vision inherited by the founder of the corporation itself, the late Sheikh Maktoum Bin Rashid Al Maktoum, Ruler of Dubai, who had the foresight to unite Dubai Customs, Dubai Ports and Free Zone Authorities under a single administration.

Ever since its inception, PCFC has been a pioneer of trade and customs not only in Dubai but across the region. It has ignited businesses that have created some of Dubai's most iconic landmarks, reinvented the concept of Free Zones and continues to be the catalyst in an ever-changing business landscape.

As a holding corporation with a history of defining the future, PCFC continue to take pride in being enablers, innovators and architects of business that drive the nation forward".

H.E. Sultan Ahmed Bin Sulayem
Chairman of Ports, Customs and Free Zone Corporation (PCFC)


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