Department of Planning and Development – Trakhees was officially established in 2009 as the regulatory arm of Ports, Customs and Free Zone Corporation in Dubai and the agency responsible for licensing and regulating business in special development zones and areas.

Trakhees consists of four main departments: Civil Engineering, Commercial Licensing, Environment, Health and Safety and Corporate Excellence.

This Department commenced its operations following the issuance of the decree by His Highness, the Ruler of Dubai, No. 22 in 2009, with respect to supervising the infrastructure, providing it with public services, as well as imposing, defining and collecting fees of such services in special development zones. This Decree stipulated and stated that services of «Trakhees» shall include lands, complexes and areas owned by PCFC, Dubai World or any of its entities and subsidiaries including those within the scope of their jurisdiction and authority. It also stated that this should include any areas defined by Ports, Customs and Free Zone Corporation, or areas identified under a legislation issued by the Ruler of Dubai, including, but not limited to, Nakheel, Limitless, Dubai Maritime City, Investment and Dubai Multi Commodities Centre (DMCC).


Dubai Customs is one of the oldest government departments in the UAE, commonly known as “Al Furdha” which is a classic Arabic term for “berth”.

Over its long history spanning over a century, Dubai Customs has never stopped evolving. Establishing a reputation for its corporate development process, Dubai Customs constantly gained regional and

While due to its advanced infrastructure and state-of-the art management, facilities and services, Dubai also became a destination of choice for investors and businessmen. On April 1st, 2001, Dubai Customs entered a new phase when the late Sheikh Maktoum Bin Rashid Al Maktoum, Ruler of Dubai, issued Law No. (1) of 2001 establishing the Ports, Customs and Free Zone Corporation. This brought about a merger of Dubai Customs, Dubai Ports and Free Zone Authorities. On May 1st, 2001 H.H. Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice-president, Prime Minister and Ruler of Dubai, who was then Crown Prince of Dubai and Minister of Defense and Chairman of the Ports, Customs and Free Zone Corporation, issued a decree appointing Sultan Ahmed Bin Sulayem as the Executive Chairman of PCFC.



Founded in 2007, Dubai Maritime City Authority (DMCA), an authority under PCFC, has brought about a radical change in the local maritime sector through an extensive range of industry initiatives and regulations. These regulations support its ambitious approach to creating a secure environment for investments by industry leaders from all over the world, while reaffirming Dubai’s position as a first-class international maritime hub.
Established to monitor, develop and promote maritime activities, DMCA provides a platform of excellence and quality as it develops world-class regulations and guidelines to raise
the bar on the maritime industry.

Its objectives also include the improvement of its infrastructure, operations and logistical services while offering investment opportunities to boost Dubai’s competitiveness at both regional and international levels.

DMCA aims to build effective and strategic partnerships with relevant government agencies, private businesses and stakeholders in line with its vision to create a safe and vibrant maritime sector and therefore drive economic sustainability and growth in Dubai. The Authority is keen on expanding its scope of work and laying down effective policies under the highest standards of maritime safety and best environmental practices. This is in adherence with the local and international laws to develop a safe maritime environment for maritime operations and businesses.

To achieve this vision, a strategy has been implemented based on collaboration and partnership with all governmental entities, private companies and establishments and individuals involved in the Dubai maritime sector.


Acquired by PCFC in 2014, Dutech is the key IT business partner for PCFC. Its’ services span from infrastructure-as-a-service, software-as-a-service, and other tailor-made services catered to the needs of the client.

In the future, Dutech will continue its role as the IT business partner of PCFC, improving the existing ICT infrastructure and applications, while adapting itself with usage of the latest technologies.



Jebel Ali Free Zone (JAFZA), as part of the accompanying plan of Port Jebel Ali, started in 1980 when the Port area is declared a free zone for re-exporting.

The Jebel Ali Free Zone Authority (JAFZA) was then officially established in 1985 under the leadership of His Excellency Sultan Ahmed Bin Sulayem, and was given the responsibility as the independent authority managing the free zone. With regulations in favor of developing free zone establishments (FZE) and free zone companies (FZCO), Jebel Ali Free Zone had become a favourite for investors in the region with favourable terms, independent authority with streamlined process, and superior infrastructure.

The free zone authority cooperates with Economic Zones World (EZW), the operator of the Jebel Ali Free Zone and part of DP World Group, for holistic development for both JAFZ and the ecosystem.


Customs World is an innovative and award winning customs solutions business. It was established by PCFC in 2015 and built to bring together the best minds in the industry and create the best products for the industry.

Customs World’s strategy and approach is to employ both inductive and deductive methods in improving partners’ customs procedures. For instance, Customs World started with the analysis and assessment of client requirements before proposing feasible solutions and agreeing on services, plans and terms.

Customs World is also open to co-investing in client specific of Dubai, means it is less than 15 minutes away from Dubai International Airport (DXB), which itself is only a four hour flight from one third of the world’s population. All Textile Mall tenants benefit from a Free Zone Enterprise (FZE) trade license, which includes, but not limited to, %100 foreign company ownership, %0 corporate and personal income tax rate guaranteed for 50 years and %100 repatriation of capital and profits, among others.


PCFC Security is a department under PCFC which has come a long way since its inception more than 30 years ago. It was established in the 1980s and given the primary role of ensuring security across the ports and Jebel Ali free zone area in Dubai. PCFC Security’s passion for growth, transformed the security department to a world-class security firm, serving a diverse and multinational clientele. Perseverance and ambition has lead the business to success, receiving numerous accolades and recognition in return.

Over the years, PCFC Security has not only embraced the growing demands of the industry but has also adapted accordingly. This can be seen through their implementation of the latest technologies, constantly ensuring provision of only the best protection and security to the major trading hubs of Dubai.

The spirit of unity in attaining this common goal has paved the way to continuous development and strategic improvement.

Today, the business continues to evolve along with the evolving needs within the security industry.

Since commencing trade back in the 1830s as “Peninsular Steam Navigation Company” which captured the steamship-enabled business, P&O had been continuously expanding.

It emerged as one of the largest trade facilitators in the world, spanning across shipping, port operations and other businesses, while constantly evolving with time to the latest trends of shipping and trade.

After 170 years of development, P&O was acquired by DP World in 2006, a sister company of PCFC, and P&O Ports was established in 2015 under the full ownership of PCFC and Dubai Government of Dubai. PCFC became the port-operating arm of the business, managing small multi-purpose ports including container, bulk and general cargo terminals.


The forerunners of the Dubai Ports Authority could be traced back in the 1970s, when His Highness Sheikh Rashid bin Saeed Al Maktoum directed to develop Port Rashid to strengthen Dubai’s position as the trading hub in the region. Port Rashid was soon joined by the counterpart at Jebel Ali, which the first phase of construction was completed in 1979 and coupled with the free zone nearby for industrial and logistics use.

The Dubai Ports Authority was officially established in 1991 with the merger of both Port Rashid and Port Jebel Ali, envisioning a single, more effective management. It is now in charge of supervising the ports of Dubai, while collaborating with DP World, the port operator of both premises, for Dubai’s sustainable development as the key logistics hub.

PCFC Investments, a fully owned subsidiary of PCFC, is honoured to present Textiles Mall as the inaugural project – the first global hub of its kind in the world. Specifically designed for the textile, apparel and wholesale industry, it consists of 1.8 million square feet of retail space and is the only mall in the United Arab Emirates to be operating under a Free Zone Enterprise (FZE) trade license. This makes it a unique and essential business opportunity for international and regional merchants to reach new global markets.

The Textiles Mall’s convenient location next to Dubai Textile City, in the rapidly growing International City (Al Warsan 1) area of Dubai, means it is less than 15 minutes away from Dubai International Airport (DXB), which itself is only a four hour flight from one third of the world’s population.

All Textile Mall tenants benefit from a Free Zone Enterprise (FZE) trade license, which includes, but not limited to, %100 foreign company ownership, %0 corporate and personal income tax rate guaranteed for 50 years and %100 repatriation of capital and profits, among others.vwwz